Named after its founder, Phillip Di Bella, Di Bella Coffee is an Australian coffee chain that has opened multiple outlets in the city. We dropped in at the outlet at Bandra Kurla Complex and were surprised to see all the tables occupied even at 3 PM.
After waiting for a couple of minutes, we got a table for ourselves. With Samsung Galaxy Tabs on each tables, Di Bella has taken customer experience to another level. You can go through the menu on it and place your order by selecting and confirming it on the tab itself. Quite similar to an online shopping experience. The servers are always around incase you need assistance.
The menu comprised of Coffees, Teas, Cold Coffees, Light Bites and Desserts. Even though we were tempted to try the American Marshmallow Hot Chocolate, we thought of sticking to the Traditional Hot Chocolate since you can’t really go wrong with it. However, the beverage was watery, not thick enough and lacked flavour. We wished there was more chocolate in it. The Cappucino on the other hand was well presented and seemed fine. We also tried the Baby Corn and Spinach Sandwich which was passable.
Overall, Di Bella scores on the service and presentation front but there’s room for improvement when it comes to the quality of food and drinks.
Venue: Di Bella Coffee
Ground Floor, Platina Building, Bandra Kurla Complex (BKC), Bandra
Landmark: Next to Range Rover Showroom